Churn Intelligence for B2B SaaS

The Churn Intelligence Platform

5 entry points. One intelligence engine. Every conversation becomes a structured insight delivered to Slack in minutes.

From engineers who built software for

Google
Microsoft
Allianz
Nike
PepsiCo
L'Oréal
Royal Bank of Scotland
Google
Microsoft
Allianz
Nike
PepsiCo
L'Oréal
Royal Bank of Scotland
Run a Free Churn Audit

Connect Stripe. See your churn in 60 seconds.

How it works

The Intelligence Loop

Five entry points. One conversation engine. Every interaction produces the same structured intelligence.

Surveys

NPS, CSAT, CES

Cancel Flows

Multi-step retention

Payment Recovery

Failed charge dunning

Win-Back

Post-churn re-engagement

Check-Ins

Lifecycle milestones

AI Voice Conversation

2-3 min adaptive call

Structured Intelligence

Reason, sentiment, signals

Slack / CRM / Dashboard

Delivered in minutes

Every entry point triggers the same AI voice conversation engine. Every conversation produces structured intelligence: churn reason, sentiment, competitor mentions, save opportunities, and a key quote.

Call detail view

Every conversation. Structured and delivered.

quitlo.com/app/calls/c_9f3k2...

Timeline

00:00

Introduction

00:12

Cancel reason

00:34

Follow-up probe

00:51

Competitor mention

01:08

Win-back question

01:22

Would return

Transcript

Quitlo AI

What was the main thing that led to the decision to cancel?

Customer

We switched to Amplitude. Their event analytics are way more flexible than what you offer.

Quitlo AI

If that capability was added, is that something that would bring you back?

Summary

Churn Reason

Product capability gap

Sentiment

Neutral-positive

Competitor

Amplitude

Win-Back Score

High

Key Quote

We’re still in our first month with Amplitude and the migration has been painful.

30-day snapshot

After 30 days, you'll stop guessing.

Sample data shown below — your dashboard populates as calls complete.

Top churn reasons this month

Integration reliability34%
Onboarding gap28%
Switched to competitor19%
Price vs. value12%
Other7%

Surprise finding

“Didn't use it enough” was the #2 reason — but in conversations, 80% of those customers said they never completed onboarding.

The problem isn't engagement. It's activation.

Winback potential

41%

of churned customers said they'd consider returning if a specific issue was fixed. You now know which issues.

Competitor intel

Where your customers are going

6x

Databox

3x

Mixpanel

2x

Built in-house

$349/month. Cancel anytime.

$349/month

Intelligence

Everything included. No tiers. No per-seat pricing.

AI churn calls for every Stripe cancellation
Structured Slack summaries within minutes
Cancel, recovery + win-back widgets included
Churn reason tracking and trends
Competitor mentions and winback signals
API access for server-side triggers
Start free →

See a real summary in your Slack before you decide. If it's not useful, don't pay.

Need CRM integration or custom conversation types? Ask about Professional

Stripe OAuth (read-only) · Calls disclose AI identity · Instant opt-out

FAQ

Common questions

Churn intelligence goes beyond knowing IF customers leave. It captures WHY they leave through AI voice conversations, then delivers structured insights (churn reasons, competitor mentions, save opportunities) to Slack, CRM, and your dashboard.

Surveys, cancel flows, payment recovery, win-back campaigns, and check-in calls are all triggers for the same AI voice conversation engine. Each one catches customers at a different moment. Every conversation produces the same structured output.

Yes, and they opt in voluntarily. The AI discloses its identity upfront. Conversations are 2-3 minutes, natural, and adaptive. Engagement rates are 80-85% because the timing is right and the experience respects their time.

A structured summary within minutes: churn reason, root cause, sentiment, competitor mentioned, save opportunity score, key direct quote, and a recommended next action. Rich formatting with one-click actions.

Connect Stripe, pick a Slack channel, and you are live. Most teams are running in under 5 minutes. Free trial includes 10 voice conversations, no credit card required.

Stop guessing. Start understanding.

Connect Stripe, pick a Slack channel, and get structured churn intelligence from your very first conversation.

Run a Free Churn Audit

Connect Stripe. See your churn in 60 seconds.