SURVEYS

NPS, CSAT, and CES. With teeth.

Send a survey. Get a score. Then let Quitlo call every detractor to find out why. The score tells you WHAT. The conversation tells you WHY. Response rates are dropping, so the conversation matters more than ever.

From engineers who built software for

Google
Microsoft
Allianz
Nike
PepsiCo
L'Oréal
Royal Bank of Scotland
Google
Microsoft
Allianz
Nike
PepsiCo
L'Oréal
Royal Bank of Scotland
LIVE NPS FOLLOW-UP · TRY IT NOW
0:00~3:00

AI:

You gave us a 3 recently. I'd love to understand what's behind that score.

This is a live AI voice agent. Press play and speak. It will respond in real time.

Built for SaaS teams who are tired of numbers without context.

Survey types

Three surveys. One platform.

Net Promoter Score

How likely are you to recommend Dashwise to a colleague?

0
1
2
3
4
5
6
7
8
9
10
LowHigh
Scale: 0–10|Detractor: 0–6

NPS

Net Promoter Score

Scale

0–10

Question

How likely are you to recommend us?

Ranges

Detractor (0–6), Passive (7–8), Promoter (9–10)

Scroll to explore

Delivery

Six ways to reach them.

Email

Send from your domain. Branded templates. Automatic follow-up.

Link

Shareable URL. Embed anywhere. No email required.

In-App

Coming Soon

Trigger surveys inside your product. Contextual, high response rate.

SMS

Coming Soon

Text-based delivery. Higher open rates than email.

Embed Widget

Drop a survey widget on any page. One line of code.

API Access

Full REST API. Trigger surveys from any workflow or integration.

THE VOICE LAYER

Surveys collect scores. Quitlo collects stories.

Read our conversational NPS guide to see why the follow-up conversation changes everything.

What you get today
3
out of 10

A number. No context. No explanation. Now what? Learn more about CSAT vs NPS and when each score type matters.

What Quitlo adds
Score

3/10 NPS

Root Cause

API rate limits break batch imports

Quote

“I would rate you 9 if the API didn't timeout.”

Save Opportunity

HIGH

Survey sent
Customer scores 0–6
Wait 2 hours
AI voice conversation
Slack summary
Slack delivery

The score plus the story.

#customer-feedback
online
Quitlo
QuitloAPP2 hours ago
NPS Detractor Follow-Up: John D.
NPS Score3/10
SentimentFrustrated. API issues
Save OpportunityHIGH. Loves product but API rate limits breaking workflow
Key Quote“I would rate you 9 if the API didn’t timeout every time I batch-import.”
Suggested ActionThis is the 4th detractor citing API limits this month.
Create Ticket
View Transcript
Analytics

Numbers that tell the full story.

Quitlo Analytics
Last 12 months
NPS Trend+55
MarAprMayJunJulAugSepOctNovDecJanFeb
Top Detractor Reasons
API rate limits34%
Pricing concerns22%
Missing features18%
Support response time14%
Competitor switch12%
SPIKE ALERT"API rate limits" mentioned by 4 detractors this week, up 120% from last week.
Comparison

How Quitlo compares.

FeatureDelightedRetentlySurvicateQuitlo
NPS surveys
CSAT surveys
CES surveys
Email delivery
Link surveys
In-app surveys
Q2 2026
SMS surveys
Q2 2026
Slack integration
Analytics dashboard
API access
AI voice follow-up
Save opportunity detection
Full conversation transcripts
One-click ticket creation

Delighted shuts down June 30, 2026. Free migration for Delighted users →

Integrations

Plugs into your stack.

Slack, Stripe, Jira, Linear, HubSpot, Salesforce, Zapier, Intercom. Connect in minutes.

Slack
Stripe
Jira
Linear
HubSpot
Salesforce
Zapier
Intercom

View all integrations →

Pricing

Start with the score. Add the story.

Signal

$99/mo

The score + the story

NPS, CSAT, CES surveys
Email + link delivery
Slack alerts
Analytics dashboard

Intelligence

$349/mo

Surveys + voice follow-up

Everything in Signal
AI voice follow-up for detractors
Full conversation transcripts
Save opportunity detection

See all plans →

Start with the score. Get the story.

50 surveys + 10 voice conversations. No credit card required.

Start Free: 50 Surveys + 10 Voice Conversations →

No credit card required · Running in 5 minutes · Cancel anytime