Comparison
Survicate collects feedback everywhere. Quitlo understands the 'why' behind it.
Survicate collects feedback across 30 channels. Quitlo collects it AND follows up with voice.
Survicate is a multi-channel survey platform with native integrations for HubSpot, Intercom, and more. Strong on data collection, but stops at the score.
Feature comparison
Feature
Survicate
Quitlo
Survey types
Delivery channels
AI voice follow-up
HubSpot integration
Intercom integration
Cancel flow widget
Ticket creation (Jira/Linear)
Slack summaries
AI capabilities
Stripe integration
Starting price
Starting price
$99-$299/mo
$99/mo
What Survicate does well
- 30+ native integrations for broad survey distribution
- Flexible survey types for various use cases
- Strong HubSpot and Intercom native integration
- Good price point with AI text analysis
Where Quitlo differs
- AI voice follow-up for detractors and cancelled customers
- Structured Slack summaries with sentiment, key quotes, and save opportunities
- One-click ticket creation from conversation insights
- Pattern analytics across all conversations
- 5-minute setup, no integration configuration required
Who should use what
Choose Survicate if you
- Need 30+ integration channels for broad survey distribution
- Rely heavily on HubSpot or Intercom native integration
- Need multiple survey types beyond NPS/CSAT/CES
Choose Quitlo if you
- Want AI voice conversations that capture the real story behind low scores
- Need AI-powered retention insights with structured Slack delivery
- Want surveys plus voice follow-up in one purpose-built tool
- Need Stripe integration for automatic churn triggers
The Quitlo Difference
Survicate tells you WHAT: a score, a checkbox, a category. Quitlo tells you WHY: a 2-minute AI voice conversation that captures the real reason.
Frequently asked questions
Survicate has more breadth with 30+ integrations. Quitlo focuses on depth with Slack, Stripe, Jira, and Linear: the tools SaaS retention teams actually use daily.
Survicate is a multi-channel survey platform focused on collecting feedback across 30+ channels. Quitlo collects feedback through surveys and then follows up with AI voice conversations to understand the deeper reasons behind low scores and cancellations.
For retention-focused surveys (NPS, CSAT, CES), yes. If you need broad multi-channel survey distribution across 30+ channels or deep HubSpot integration, Survicate has more breadth. Quitlo is purpose-built for SaaS retention insights.
Survicate ranges from $99-$299/mo depending on features and responses. Quitlo starts at $99/mo and includes surveys, AI voice follow-up, Slack summaries, and ticket creation. All focused on retention.
Quitlo takes about 5 minutes. Connect Stripe and you're live. Survicate setup varies depending on which channels and integrations you need to configure, which can take longer for complex multi-channel deployments.
Quitlo goes beyond text analysis with AI voice conversations. Instead of analyzing written survey responses, Quitlo's AI has actual phone conversations with customers and delivers structured insights including sentiment, key quotes, and competitive intelligence.
Quitlo doesn't have a native HubSpot integration today. If deep HubSpot workflow integration is critical, Survicate may be a better fit for survey distribution. Quitlo focuses on Slack, Stripe, Jira, and Linear for retention workflows.
Related reading
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